Shipping information

Current delays and disruptions

  • Shipping to Europe
    Currently no issues reported.
  • Shipping to Middle East
    Due to the current situation in the Middle East, shipping to Iran is temporarily suspended and shipping to neighbouring countries may be delayed.
  • Shipping to North America
    Shipments to the USA are expiring a delay in transit from Japan to the US due to limited cargo capacity.
  • Inaccurate, incomplete, or missing information in tracking
    Depending on the country, the information provided in tracking is currently inaccurate or incomplete. Unfortunately, we have no influence on the information provided to us and cannot currently estimate when the respective postal companies will provide more accurate data again.